Hello Siu,
Thank you for providing additional details.
For further verification, we’ll need you to send a small test deposit from the same address as the original transaction to your Coinbase account. Please send 15 XLM.
Please complete the following before submitting your deposit:
- Include a memo/ tag. This is required and you must always include the correct Destination Tag/Memo before sending a deposit to Coinbase.
- Please double check that you’re using the correct Destination Tag for this deposit.
- Only send the specified amount above. We will not be able to verify ownership of the initial wallet with incorrect deposit amount.
If you do not currently have any funds for these deposits, you’ll need to obtain this amount. Please note these verification amounts are meant for us to securely determine that the address you are sending to is correct. These sends are not fees and they will be available in your Coinbase account to sell or withdrawal at any time.
We appreciate your patience with this.
Please reach back out to us after you have sent this deposit as we will not be notified otherwise.
Kind regards,
Coinbase Support
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